Employment at Rampart Library District

Customer Experience Specialist – Adult Services

The Rampart Library District is currently accepting applications for a Customer Experience Specialist to serve adult members and visitors at Woodland Park Public Library. The Customer Experience Specialist provides outstanding experiences to library members and visitors through proactive reader’s advisory, reference, collection development, technology, and event services. The Specialist has a passion for making library use the best part of every customer’s day. Through a combination of knowledge, approachability, innovation, curiosity, and collaboration, the Specialist works with a fantastic team of colleagues to provide individuals and communities with optimal library value. Success in this position depends on willingness to grow and adapt to meet the dynamic needs of users. While the Specialist will have a physical area of responsibility within the library, they will often assist team members and serve customers in ways and places outside that space.

Fair Labor Standards Act: Non-Exempt (hourly pay), Full-time (40 hours) Compensation Range: $20 to
$22 per hour. This position qualifies for vacation, sick pay, medical, retirement, and other benefits.

See the job description here for more details.

Applicants should complete the application here. Please also send a resume, cover letter, and three professional references to Director Tim Miller: timm@rampartlibrarydistrict.org.

The position will remain open until filled.

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