Shoutbomb

Text Message Notification Service:

Get texts from your library. Easy to sign up. Convenient to use!

Shoutbomb is a text message notification service offered through the library. Sign up for Shoutbomb and you will receive text messages in regards to your account such as: what “HOLDS” you have available for pickup, what items are “OVERDUE” and what items you can “RENEW”. To see a complete list of available text message notifications, go to the “FAQs” section below.

{Please note this service cannot be used in lieu of a library card and is only intended to provide notifications}

Click here to sign up for Shoutbomb Text Messaging Service

FAQs:

Will I be charged for this service?

This is a free service offered by the library, but your mobile phone provider text messaging service rates still do apply. Users may want to check with their mobile phone service provider prior to signing up.

What is needed to sign up for Shoutbomb?

  • A smartphone with a service plan that includes text messaging (check with your mobile phone provider)
  • Your 13-digit barcode number from your library card

How do I sign up?

  • Enter your 13-digit barcode number from your library card and your mobile phone number in the required fields on the Shoutbomb signup webpage, see link below.

Click here to signup for Shoutbomb Text Messaging Service

The registration is completed from your smartphone by replying with the keyword “CONFIRM” to Shoutbomb text message received.

What are the text message notifications options?

Notifications are listed below. To opt-in or out of a text notification option simply text the keyword to 970-620-9150. (e.g. by texting “ANNOUCEMENTS” to 970-620-9150 you can opt-out or opt back in to the notification)

Notifications (keywords):

TEST:  Test your connection to the service.

HOLDS: This is a notice that you have hold(s) ready to be picked up.

OVERDUE: This is a notice that there are items overdue.

RENEW: This is a notice that items will soon be due and you can renew them.

FEES: Notice of fines or fees owed to the library.

ANNOUNCEMENTS: These notices concern library closures, etc.

HELP: Get help with a command (type “HELP” followed by a keyword such as “FEES” to get help with that notification).

MYBOOKS: Inquire about the status of all of your library items.

IOWEU: Get a list of fines and fees for all registered barcodes.

RHL: Provides a list of holds expiring soon.

HL: Gives a list of holds that are ready to pick up.

OA: Will attempt to renew all overdue items and will reply with a list of items that were successfully and unsuccessfully renewed.

OL: Generates a numbered list of all overdue items that are eligible for renewal.

RA: The service will attempt to renew all items and will reply with a list of items that were successfully and unsuccessfully renewed.

RI: Gives a list of items that are coming due and that cannot be renewed.

RL: Generates a numbered list of renewable items.

MYCARDS: Generates a numbered list of the barcodes currently registered to your phone number.

ADDCARD: This will add a barcode registered to your phone for notices.

DROPCARD: To remove a card from your phone for notices.

ADDEMAIL: Change email on your account.

SWITCHPHONE: Update your phone number or mobile service provider. (Verizon, Sprint, etc.)

RESEND: Receive last message again.

STOP: Immediately remove your number from the text messaging service, no questions asked.

QUIT: A way to quit the service. You will be prompted to enter the barcode and will receive a message confirming your request.

When will I receive texts from Shoutbomb?

Texts are sent when activity on your account triggers a message. Text messages are sent between the hours of 9:00am and 7:00pm local time.

 

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